Privacy Policy for LEVA LLC

Privacy Policy for LEVA LLC

Effective Date: 14/06/2022

1. Introduction

Welcome to LEVAssociation.com, operated by LEVA LLC (“we,” “us,” “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website.

2. Information We Collect

We may collect and process the following types of information about you:

• Personal Identification Information: Name, email address, phone number, postal address, and other similar contact information.
• Payment Information: Credit card details, billing address, and other payment-related information (processed by our payment processor, Stripe).
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.
• Usage Data: Information about how you use our Website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our Website and services.
• To process your transactions and manage your orders, including payment processing.
• To communicate with you, including sending you updates, newsletters, and other information.
• To improve our Website, products, and services.
• To personalize your experience on our Website.
• To ensure the security and integrity of our Website.
• To comply with legal and regulatory requirements.

4. Disclosure of Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing (e.g., Stripe), hosting, data analysis, email delivery, customer service, and marketing assistance.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Protection of Rights: We may disclose your information to protect our rights, property, or safety, as well as the rights, property, or safety of others.

5. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure or error-free, so we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request access to your personal information.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
• Deletion: You have the right to request that we delete your personal information.
• Objection: You have the right to object to our processing of your personal information.
• Restriction: You have the right to request that we restrict the processing of your personal information.
• Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at [insert contact email].

7. Cancellation and Refund Policy

We strive to provide high-quality services to our users. However, please note that all sales are final, and we do not offer refunds for any purchases made on our Website. We encourage you to review your order carefully before completing your purchase. If you have any questions or concerns, please contact us at [insert contact email] before making a purchase.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

LEVA LLC
530-B Harkle Road, STE 100 Santa Fe, NM 87505.
Email: info@levassociation.com or martin@levassociation.com
Phone: +5491123931640

Fulfillment Policy for LEVA LLC

Effective Date: 11/06/2024

1. Order Processing Time

We strive to process and fulfill orders as quickly as possible. Orders are typically processed within 1 to 2 weeks for shipments within the continental USA. For international orders, processing may take a bit longer. Please note that processing times may vary during peak seasons or due to other factors.

2. Shipping Methods and Times

We use USPS for all our shipments and provide tracking numbers via email. Estimated delivery times are as follows:

• Within the Continental USA: Typically 1 to 2 weeks.
• International Orders: Delivery times vary based on the destination and customs processes. Additional time may be required.

3. Handling and Packaging

All orders are carefully packaged in small packages to ensure they arrive in excellent condition.

4. Delivery

We partner with USPS for all deliveries. You will receive a confirmation email with tracking information once your order has been shipped. Please follow the instructions provided in the email to track your order. Ensure that the shipping address provided is accurate and complete to avoid any delivery issues.

5. Tracking

You will receive a tracking number via email once your order has been shipped. Use this tracking number to monitor the status of your delivery through the USPS website.

6. International Shipping

We do offer international shipping. Please be aware that international shipments may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient. These costs are calculated by USPS and passed on to our customers.

7. Shipping Costs

Shipping costs are calculated based on the shipping method selected and the destination. For international shipments, additional customs fees, import duties, and taxes may apply, and these are the responsibility of the recipient.

8. Handling of Issues

If your order is lost, damaged, or delayed, please contact us at info@levassociation.com or martin@levassociation.com with your order details. We will work with USPS to resolve the issue as quickly as possible.

9. Returns and Exchanges

We strive to ensure customer satisfaction. However, please note that all sales are final, and we do not offer refunds. If you have any concerns or issues with your order, please contact us at info@levassociation.com or martin@levassociation.com, and we will do our best to address your concerns in a kind and considerate manner.

10. Contact Us

If you have any questions or concerns about our fulfillment policy, please contact us at:

LEVA LLC 530-B Harkle Road, STE 100
Santa Fe, NM 87505
Email: info@levassociation.com or martin@levassociation.com
Phone: +5491123931640